Care Coordinator

Location: Soldotna, AK

Department: Peninsula Community Health Center

Type: Full Time

Min. Experience: Mid Level

TITLE: Care Coordinator, Adult Behavioral Health and Youth and Family Behavioral Health

REPORTS TO: Clinical Team Leader with oversight by Director of Behavioral Health
WORK WEEK: 30-40 hours per week depending on job status
WAGE CLASSIFICATION: Non-Exempt
OSHA RISK CLASSIFICATION: Low

STARTING SALARY: $17.60 per hour, depending on experience

SUMMARY POSITION STATEMENT

The Care Coordinator provides assistance to adults with serious mental illness and youth with serious emotional disturbance and the person’s family in accessing and coordinating high-quality needed services.  Participates in the development of treatment plans and provides structured psychosocial rehabilitative life skills.  

ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION

  • Functions as an integral part of the treatment team including the client, others significant to the client’s treatment, Clinical Team Leader, Individual Service Provider, psychiatric provider, and medical provider with a focus on recovery (not illness or deficits) that identifies wellness as purpose in life, active involvement in satisfying work and play, joyful relationships, a healthy body, and a healthy living environment.
  • Provides case management including coordination of assessment, treatment planning and service delivery, linkage between the consumer and other needed services, advocacy and support to parents and foster parents, and advocacy and support for the consumer’s social, educational, legal and treatment needs.
  • Oversees completion of Client Status Review and implements and updates treatment plans with clients/families in collaboration with the Clinical Team Leader and other people in the treatment team. 
  • Provides comprehensive community support services that are limited to teaching life skills to restore the recipient’s functioning and encouraging, coaching and counseling focused on functional improvement, recovery, and relapse prevention.
  • Responsible for general daily oversight of Individual Service Providers’ work schedules.
  • Maintains knowledge of community resources and acts as a liaison with other community agencies on the client’s behalf, when appropriate.
  • Maintains and implements safety and emergency procedures and assists in crisis intervention.  Recognizes and responds to the signs of suicidal ideation by initiating action including: calling for emergency help, notifying the supervisor, and participating in situational planning.
  • Assesses functional impairments of clients and implements life-skills training groups and individual training in order to meet client needs.
  • Maintains daily billing records, chart notes, and other written material as directed and in a timely manner.
  • Participates in clinical and administrative meetings as needed.
  • Coordinates services with behavioral health team members to ensure that services provided are directly related to the person’s assessment of needs and identified goals, objectives and interventions as stated in the treatment plan.  . 
  • Provides services on the premises of PCHS, the consumer’s residence, the consumer’s workplace, school, or any other appropriate community setting identified in the individual’s behavioral health treatment plan.
  • Satisfactorily completes required training.
  • Works effectively and efficiently with a diverse group of individuals and team members.  Adheres to appropriate professional, ethical and legal standards.
  • Consistent attendance and punctuality is required and expected to work the hours set by PCHS and/or the schedule set by supervisor. 
  • Expected to complete required trainings such as CPR, Mandt, Mental Health First Aid and any others deemed necessary for this position.
  • Other duties as assigned.

LEGAL CONCEPTS

  • Maintain confidentiality.
  • Follow federal, state and local legal guidelines.
  • Maintain HIPAA compliance.

POSITION REQUIREMENTS
Education
: Bachelor’s degree in psychology, social work, counseling or related field, preferred, but will accept an Associate’s Degree in related field. 
License: No license required.
Experience: Prefer experience working with people with mental illness or substance use disorders.

Job Requirements:

  • Ability to work in a team and independent setting, good communication and organizational skills required.
  • Ability to work effectively with area agencies on behalf of the consumer and family.
  • Must be willing to work with consumers in the community.
  • Establish and maintain the confidence and cooperation of the consumer and others involved in the treatment.
  • Able to work in an electronic health record environment.
  • Must be computer literate, familiar with Microsoft Office Products and able to type a minimum of 45 words per minute.
  • Will be held to productivity standards set by supervisor and/or Director of Behavioral Health.
  • Expected to read and respond timely to emails through Outlook.
  • Documentation must be completed accurately within the timeframe required.
  • Able to work effectively with people who have a diverse set of personalities.
  • Positive work ethic and attitude. 
  • Must pass State-required background check and pre-hire drug screen.
  • A valid and clean Alaska driver’s license is required.  A reliable vehicle is required while providing Community Outreach services. 

CORE VALUES

  • Treat all co-workers and clients with dignity and respect.
  • Project a professional manner and image.
  • Adhere to ethical principles.
  • Communicate professionally & effectively – focus on cooperation and win/win outcomes.
  • Serve as Community Liaison.
  • Follow and enforce the mission of PCHS
  • Abide by the policies and procedures outlined by PCHS, including the employee manual.
  • Report any safety and/or health concerns to management as soon as they become apparent.
  • Expected to bring your best work and attitude to PCHS.
  • Expected to handle complaints and grievances professionally, adhering to the employee manual (Section IX) and to uphold employee core values. 

TYPICAL PHYSICAL DEMANDS:

  • Occasional bending, stooping and stretching
  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard.
  • May be occasional lifting papers or boxes up to 15 pounds. 

JOB RELATIONSHIPS :
Coordinates duties with Clinical Team Leader

***PLEASE TAKE NOTE OF THE FOLLOWING APPLICANT'S STATEMENT TO WHICH
YOU ARE AGREEING TO WHEN YOU SUBMIT YOUR APPLICATION ***

I understand that the employer follows an "at will employment" policy, in that I or the employer may terminate my employment at any time, for any reason consistent with applicable state or federal law. I understand that this application is not a contract of employment. I understand that federal law prohibits the employment of unauthorized aliens; all persons hired must submit satisfactory proof of employment authorization and identity; failure to submit such proof will result in denial of employment. I understand this application will be active for a period of one year; after that time, if I wish to be considered for employment, I must submit a new application.

I voluntarily authorize any present or former employer, firm, school, hospital, university, or government agency and it's employees or agents to release any and all information concerning my former position to any prospective employer, or it's employees or agents, making a request for such information. I understand that the information may include, but is not necessarily limited to, performance reports, transcripts, job descriptions, disciplinary reports and opinions regarding my suitability for the position.
I voluntarily release and hold harmless former employers, schools, hospitals or government agencies, and their employees or agents from any and all claims, liabilities, or damages arising from the disclosure or release of information or opinions concerning my professional qualifications.

I certify that all the statements herein are true and correct to the best of my knowledge and understand that any falsification or willful omission shall be sufficient cause for dismissal or refusal of employment.

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